Frequently Asked Questions
What is BookingHound ?
BookingHound is an Integrated Online Booking and Reservation System that allows you to sell your activities and events online and receive real time bookings. It is Proven, reliable, secure and robust and allows you to do business 24/7, while improving your service levels to customers, streamlining your administration and increasing your revenue streams. Using BookingHound you will power your company’s growth, streamline operations as well as increase you revenue and profitability.
Do I need to sign or agree to any long term contracts to use the system ?
In a word NO !
Will I be charged a monthly fee to use the system ?
In a word NO ! You only pay us when you receive a confirmed order from your customer.
Do I need any special software or hardware ?
In a word NO ! BookingHound is online so you can access it from any computer that has access to the internet.
What can I sell on BookingHound ?
You can sell live real-time ticket and event bookings; voucher sales and redemptions.
What about technical support ?
Email and telephone technical support are offered which are serviced from our UK offices.
Do you offer additional services ?
Services such as web design are also available. Please call us for a quote.
Will BookingHound look similar to my web site ?
Yes, you can design your BookingHound website to look similar to your own website using our editor.
Are my bookings secure ?
Yes, all bookings made via BookingHound are secure.
Which version should I select ?
If you need to organize 1 free to attend event/activity that is limited to a maximum of 25 attendees then you should select our ‘Express’ version – and its free !
If you are organizing a number of events/activities that may or not be chargeable that don’t have complex booking requirements then you should choose our ‘Pro’ version.
For everything else, you should choose ‘Enterprise’ as this is our full featured version.
Do you offer high volume user discounts ?
Yes, if you think you will transact more than 1,000 bookings a year then please contact us so we can discuss preferred pricing for your company/organsation.
What type of event/activity can I create ?
The only limit is your imagination !
What features does BookingHound contain ?
Please take a look at our ‘Features & Benefits‘ page as this contains a lot of information.
What are the costs per booking ?
Take a look at our pricing breakdown for more information.
How do I pay and when will I get invoiced ?
Invoicing takes place on the 1st and 15th of each month. Once you have registered your credit or debit card details and paid your first invoice, subsequent invoices will be paid automatically by ‘continuous authority’ leaving you to get on running your business and taking more bookings !
What are your terms and conditions ?
These can be found on the registration page and must be agreed to before you can use BookingHound
Does BookingHound.com offer an affiliate program ?
Not yet but this is planned for the near future.
I didn’t receive my confirmation email ?
We suggest that you check your spam folder as emails can sometimes be put in the wrong place !
I need help – where do I call ?
Please refer to the contact us page for contact details – we would love to hear from you !
What happens if I stop using the system ?
Simply pay any outstanding invoices and stop using the system – and its done !
Would you like up to 30% more bookings ? – June 2013
A technology learning curve too far? – March 2013
Clampdown on debit and credit cards going ahead – September 2012
FACEBOOK'S WORST NIGHTMARE: After GM, Here's How The Other Dominoes Could Fall – May 2012
Boom Predicted For UK Internet Industry – March 2012
The UK's online industry is set to grow at an annual rate of 11%, according to a new report.
Why use us
No Sign-Up Fees
BookingHound does not charge any upfront fees to sign up. This gives you the freedom to try our booking solution at no cost or risk.
Pay As You Go
Pay BookingHound after you have received your customers confirmed order making your use of BookingHound totally risk free.
Receive Bookings 24/7/365
Increase the volume of sales and hence profitability by taking real-time dated and timed inventory bookings direct from the general public and your agents, 24 hours a day 7 days a week, everyday of the year.
Powerful Range of Features & Reporting
Our feature rich software provides everything you would expect for you to run your business efficiently and profitability.
Maximise your Profitability
By taking advantage of features within BookingHound such as our Flexible pricing, Wait Listing and Viral Ticket Sales you will be able to protect and potentially increase your revenue and hence profitability.